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BRITISH AIRWAYS CUSTOMER EXCELLENCE AWARDS

Marbella Nido Suite Hotel & Villas is delighted to announce that it has received a British Airways Customer Excellence Award for 2018. This award comes from unbiased customer reviews and is designed to showcase the hotels that make their guests the happiest.

 Marbella Nido Suite Hotel & Villas received an overall score of 9.2/10.

 British Airways Holidays is one of the UK’s leading tour operators. As part of its commitment to providing high-quality holidays, British Airways uses customer feedback to find its top-rated hotels. British Airways Holidays works with Reevoo, an independent and impartial third-party company, to collect reviews from their customers. Reviews are only collected from genuine British Airways Holidays customers, who are asked to score hotels based on location, service, cleanliness, and sleep quality. Participants also give the hotel an overall score out of ten. Find out more about Reevoo at ba.com/reevoo.

 British Airways Holidays has gathered over 80,000 independent hotel reviews this year. In 2018, British Airways awarded close to 450 Customer Excellence Awards across the globe to recognise their top-rated hotels.

 “Marbella Nido Suite Hotel & Villas has been recognised by British Airways Holidays www.britishairways.com/holidays customers for providing a high-quality customer experience. We are delighted to inform you that you are one of our highest-rated hotels for 2018” said Claire Bentley, Managing Director of British Airways Holidays. 

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